Gulf Coast Medical Center Lee Health Hospital Ratings in Quality, ER Wait Time, Patient Satisfaction (2024)

13681 Doctors Way
Fort Myers, FL 33912
Phone: (239) 768-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES



Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings


Quality of Care - Mortality Rate

How well does Gulf Coast Medical Center Lee Health save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Gulf Coast Medical Center Lee HealthNational Average
Heart Attack11.2%12.6%
Stroke12.6%13.9%
Heart Failure10.3%11.8%
Pneumonia16%18.2%

Infectious Disease at Gulf Coast Medical Center Lee Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
7

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 36m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty

Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate

Gulf Coast Medical Center Lee Health Stories

Feb 15, 2023, 11:50 PM
Gulf Coast Medical Center Lee Mem Health System: "In severe stomach pain - still waiting after 2 hours." - Milton

Jul 06, 2022, 10:31 AM
Gulf Coast Medical Center Lee Mem Health System: "I waited 5 1/2 hours and walked out, average time lastnight was 7 hrs. this is not acceptable and your refusing to give people estimated time is a bad policy. had they been honest with me I could've choose to drive to another er. I understand the triage process and understand I wasn't the same priority as a heart attack. But had I known the insane wait time I could of choose to go elsewhere. Very unprofessional and will tell every person I know to not go here" - Ron

Mar 26, 2022, 12:57 PM
Gulf Coast Medical Center Lee Mem Health System: "Last fall I was sent to hospital from my dr’s office. I waited 8 hours and finally went home. I have several autoimmune diseases including Primary Biliary Cirrhosis. Last night I called 911 as it felt as if I was having some sort of liver attack. Arrived at Health Park in hopes of not having a long wait. I was asked a few questions and put in the lobby. Told my husband I would rather die at home than to have this much anxiety sitting here waiting. Lee Health systems is failing our community. I’ve lived here 50+ years and it’s turned to a 3rd world country. It’s incredible the wait times they have listed here. Those were wait times before covid! I may have to move for health care. Sadly. " - Marion

Feb 10, 2022, 10:04 PM
Gulf Coast Medical Center Lee Mem Health System: "We went there late afternoon today , to a packed waiting room . As soon as we mentioned that he had HAD a fever this am , they wanted to put him in an area with covid symptom patients/ and separate me from him . We told her / the check in / rude girl/ that we didn’t have covid and had been tested a few hours earlier. She never took his temperature or asked about any of his other symptoms. We went there to rule out appendicitis!!! He has colitis to begin with, and we can’t compromise his immune system anymore. WE LEFT. If he gets worse , we will be going in the back of an ambulance, so they won’t ignore us. And god forbid , if his appendix ruptures, I will Sue !!!!!!" - Dawn

Feb 08, 2022, 5:45 PM
Gulf Coast Medical Center Lee Mem Health System: "We went there late afternoon today , to a packed waiting room . As soon as we mentioned that he had HAD a fever this am , they wanted to put him in an area with covid symptom patients/ and separate me from him . We told her / the check in / rude girl/ that we didn’t have covid and had been tested a few hours earlier. She never took his temperature or asked about any of his other symptoms. We went there to rule out appendicitis!!! He has colitis to begin with, and we can’t compromise his immune system anymore. WE LEFT. If he gets worse , we will be going in the back of an ambulance, so they won’t ignore us. And god forbid , if his appendix ruptures, I will Sue !!!!!!" - Dawn

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Gulf Coast Medical Center Lee Health Hospital Ratings in Quality, ER Wait Time, Patient Satisfaction (2024)

FAQs

What is Lee Health hospital ranked? ›

Lee Health is proud to be ranked fourth out of 311 health systems in the United States as one of the most socially responsible by the Lown Institute. All Lee Health acute care hospitals also received “A” grades in various metrics.

Is Gulf Coast a good hospital? ›

Gulf Coast Medical Center is a medical facility located in Fort Myers, FL. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

What hospital has the busiest emergency room? ›

Per data collected by Becker's, Parkland Health and Hospital System reported the highest volume of emergency department visits in 2022.

What is the number 1 ranked hospital in Florida? ›

The number 1 hospital in Florida is Mayo Clinic-Jacksonville. See also Best Children's Hospitals in Florida.

What is the largest hospital in Lee County Florida? ›

As the largest hospital in the Lee Health system, Gulf Coast Medical Center houses a Level II Trauma Center, the Neuroscience Institute, orthopedic, oncology and cardiology services, and much more.

What is the largest hospital system in Florida? ›

Which health system headquartered in Florida has the most affiliated hospitals? AdventHealth is the largest Florida-based health system with 53 member hospitals and 9,063 staffed beds across its nationwide network.

Who is number 1 in healthcare in the US? ›

Hawaii is the top state for health care in the U.S. It has the best health outcomes in the country, with low preventable death (630 per 100,000 people), diabetes mortality and obesity rates.

How many 5 star hospitals are there in the United States? ›

CMS updated its Overall Hospital Quality Star Ratings for 2023, awarding 483 U.S. hospitals with a rating of five stars as of July 26. This year, 54 more hospitals were given 5 stars than in 2022.

Why is Mayo Clinic so good? ›

Leading expertiseA team of experts will design your treatment plan. Your Mayo Clinic care team includes the best specialists in every medical field you need, focused on you. No matter what serious or complex health challenge you're facing, you can be confident that you're receiving the most advanced care at Mayo Clinic ...

What is the least busiest time for the ER? ›

Morning: Mornings are typically less busy in many ERs. This could be because many people are at work or school, and not as likely to get injured or fall ill. Afternoon: The pace starts to pick up in the afternoon. Many ERs report an increase in patient volume starting around noon and lasting into the early evening.

What is the busiest day for the ER? ›

As mentioned earlier, Monday is typically the busiest day, possibly due to people seeking care for illnesses or injuries that occurred over the weekend. However, it's important to note that these trends can vary depending on the hospital and the region. Some hospitals may experience different peak and off-peak times.

What is the top priority in the ER? ›

Because life-threatening conditions are the number one priority in the emergency room, less severe cases will take longer to be treated.

What level of trauma is Lee Health? ›

Our state-approved Level II trauma center is the only trauma center between Sarasota and Miami.

What is Lee Memorial Hospital known for? ›

Heart care: LMH is a designated Chest Pain Center, accredited by the Society of Chest Pain Centers (SCPC). Stroke care: The Agency of Health Care Administration designated LMH as a Certified Primary Stroke Center. 5-star facility by the Centers for Medicare and Medicaid Services (CMS) – top 14%.

What is the highest rated hospital in Kentucky? ›

The number 1 hospital in Kentucky is University of Kentucky Albert B. Chandler Hospital. See also Best Children's Hospitals in Kentucky.

What's the number one hospital in Chicago Illinois? ›

Other highlights for Northwestern Medicine hospitals in the 2023-24 U.S. News Best Hospitals rankings include: In addition to retaining its position on the Honor Roll of Best Hospitals, Northwestern Memorial Hospital was designated number one (tied) in metropolitan Chicago and Illinois.

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